Frequently Asked Questions
FAQ
What payment methods do you accept?.
We accept the following payment methods:
•Visa and MasterCard
•Knet (Kuwait)
•Apple Pay & Google Pay
Where do you ship?.
We currently ship to UAE, Kuwait, and other GCC countries.
How long does delivery take?
•UAE & Kuwait: 7 days
•Other GCC countries: 14 days
FAQ
What happens if I provide an incorrect shipping address?
Customers are responsible for providing accurate shipping information. We are not liable for lost shipments due to incorrect addresses.
Do I need an account to place an order?.
No, you can place an order as a guest. However, creating an account allows you to track orders and save shipping details for future purchases.
FAQ
What if my order is incorrect or defective?
If you receive a defective or incorrect product, please contact us at soheil@icarpet.co or call +965 97983938 within 15 days of delivery.